AMCore – AMC Management Software for UAE Maintenance Teams

New in AMCore 1.6.5

A clearer dashboard, sales by salesperson and your own background.

The highlights of the 1.6 updates, all included in 1.6.5. It installs over any 1.6.x version and keeps your data.

Sales by salesperson

See what each salesperson brought in for the period you choose: AMC contracts plus converted quotations, with quotations given, converted and not yet converted.

AMCore data import screen with an Excel template download and file picker (fictional demo data)

Excel import

Owners can bring existing customers, sites, assets, AMC contracts and Products & Rates in from Excel. Templates are included, and rows are checked before saving.

AMCore dashboard with a custom background picture chosen in Company Settings → Appearance (fictional demo data)

Your own background

Choose a picture for the background of every screen, including sign-in, and how strongly it shows. It stays on your PC.

AMCore dashboard in dark mode (fictional demo data)

Light and dark mode

Switch between light and dark from the top bar. Each device remembers its own choice, on the office PC and on phones.

Full details are in the 1.6.5 release notes. Screens show fictional demo data.

Everyday control

Less chasing. Fewer blind spots.

Bring the work behind each maintenance agreement into a clear routine — from the first quote to the next renewal.

01

Stay ahead of every AMC

See contracts, renewals due, overdue visits and what each salesperson has brought in on one dashboard — with renewals that start a new, editable agreement period.

Contracts & renewals →

02

Put each visit in context

Plan by customer, contract and site, assign the right person, then record completion remarks, photos and documents as evidence.

Visit planning →

03

Prepare polished documents

Create AED quotations, AMC contracts and invoices with VAT, TRN, bank details and your logo — exported as clean, branded PDFs.

Documents & PDFs →

Everything in one workspace

Features built around recurring service work.

Twelve connected areas cover the full life of a maintenance agreement — customers, sites and equipment, contracts, visits, people, pricing, paperwork, payments and safe collaboration.

Dashboard

Open quotations, sales won, active AMCs, renewals due, visits today, overdue visits and customers
Sales by salesperson: AMC contracts plus converted quotations, by period
Quotation pipeline, renewals due and upcoming visits
Hide or show sections; each user’s choice is kept on their device
Users without price access see counts, not amounts

Customers & service sites

Company, contact, phone, email and address
Multiple named sites per customer or contract
Optional Google Maps link for each site
Customers linked to their salesperson

Assets

Equipment register for each customer site
Asset number, model, serial number and warranty date
Condition: operational, needs attention, out of service
Link each asset to the AMC contract that covers it

AMC contracts

Scope, dates, value, frequency and planned visits
Status moves to Expiring and Expired by date
Renewals create a new, editable agreement period
Voiding needs a reason and PIN confirmation
Print preview, PDF export and invoice generation

Visit planner

Plan visits by customer, contract and site
Assign a technician, supervisor or team
Reschedule, reassign or cancel a planned visit
Planned, overdue, completed and cancelled status
Completion remarks, photos and files up to 50 MB each

Team & user access

Individual accounts, each with its own PIN
Owners choose which pages each user can open
Technicians can be limited to their assigned visits
Salespeople see only their own customers and records

Products & rates

Reusable products, services and visit rates
Unit, selling price, VAT rate and category
Pick items straight into a quotation
Active / inactive status for clean lists

Quotations

Any number of lines, with VAT, terms and validity
Edit after saving; track Draft, Sent, Accepted and Rejected
Live print preview while you prepare
Branded PDF export with your company logo
Turn an accepted quotation into an invoice

Invoices & document templates

Invoices from a quotation or AMC contract
Optional LPO number and supporting attachment
Bank details, TRN, currency and logo on documents
Editable templates with live layout preview

Payments

Record money received from each customer
Link a payment to one of that customer's invoices
Reference, method and status (received, part paid, pending)
Simple collection tracking, not full accounting

Notifications & edit history

Alerts for expiring contracts and overdue visits
Backup reminders on a schedule you choose
Edit history with user, time and before/after values
Protection against overwriting a colleague's newer edit

Company, data & backups

Up to three local companies, depending on plan
Local SQLite database kept outside the app folder
Manual and reminder-based backups, in-app restore
Import customers, sites, assets, contracts and Products & Rates from Excel
Move to a replacement PC; export to Excel-compatible files
Light or dark mode on each device, plus your own background picture

One office. Several devices.

Your team can work where the day happens.

Owners, coordinators, salespeople and technicians can sign in from permitted devices on the same trusted private office network. Each user sees only the pages and records allowed for their role.

Windows master PCStores company records and attachments; can keep running in the system tray
Controlled user accessIndividual PINs and page permissions
Browser access in the officePCs, tablets and phones on the same private network

Not cloud sync or internet access. The master PC must remain on, and the local service must not be exposed to the internet or to public or guest networks.

Inside AMCore

See the actual interface.

Real AMCore screens on desktop and phone. Tap any screenshot to enlarge it. All names and records shown are fictional demonstration data.

AMCore dashboard showing open quotations, sales won this month, active AMC contracts, renewals due and upcoming visits (fictional demo data) — **Dashboard**Open quotations, sales won, active AMCs, renewals due and upcoming visits.

AMCore AMC contract register with values, visit counts and status (fictional demo data) — **AMC contracts**Contract register with values, visit counts, status and renewals.

AMCore visit planner listing planned and completed service visits (fictional demo data) — **Visit planner**Planned and completed service visits, with assignment and editable messages.

AMCore quotation register with PDF export (fictional demo data) — **Quotations**Quotation register with status, PDF export and invoice generation.

AMCore quotation editor with line items, VAT, terms and print preview (fictional demo data) — **Quotation editor**Any number of lines, items from Products & Rates, terms and an A4 print preview.

AMCore customer directory with contacts and site counts (fictional demo data) — **Customers**Customer directory with contacts, salesperson and number of sites.

AMCore customer sites with addresses and site contacts (fictional demo data) — **Sites**Reusable service locations with access contacts and map links.

AMCore asset register with equipment condition and coverage (fictional demo data) — **Assets**Equipment register with model, serial number, coverage and condition.

AMCore payment register with references, methods and status (fictional demo data) — **Payments**Payments received, linked to invoices, with method and status.

AMCore company settings with backup, document, network and data import panels (fictional demo data) — **Company settings**Company profile, backups, document layout, bank details, users and data tools.

AMCore dashboard with a custom background picture (fictional demo data) — **Your own background**A background picture of your choice behind every screen.

AMCore sign-in screen with company selection and the 7-day free trial (fictional demo data) — **Sign-in & trial**Company selection with a PIN, and the 7-day free trial.

AMCore dashboard opened on a phone over the office network (fictional demo data) — **Dashboard on a phone**The dashboard in a phone browser on the office network.

AMCore visit planner opened on a phone over the office network (fictional demo data) — **Visit planner on a phone**Visit schedule with assignment and contact actions.

AMCore quotations opened on a phone over the office network (fictional demo data) — **Quotations on a phone**Quotation list in a phone-sized browser on the office network.

Scroll or swipe for all 17 screens →

Who it’s for

Made for service companies that visit customer sites.

AMCore is industry-neutral. If you manage recurring service agreements and send people to customer sites, it fits the way you already work.

Industries

Fire & safety
Gas
HVAC
Facilities management
Equipment servicing
Repair
Technical services

Your team

Owners & operations managers — the full dashboard, renewals and history.
Office admins & coordinators — contracts, visits, quotations and invoices.
Salespeople — only their own customers, contracts and documents.
Technicians — their assigned visits and completion records.

From promise to proof

A simple rhythm for recurring service.

01
Set up the agreement
Add the customer, sites, scope, dates, value and planned visit frequency.
02
Coordinate the work
Assign visits, share editable contact messages and keep the team focused on permitted records.
03
Record and renew
Capture completion evidence, generate documents and prepare the next valid contract period.

Trial & plans

Try it for 7 days, then pick a plan.

Start with the Monthly plan, or ask our sales team about yearly plans and offers. Users, devices and the number of companies depend on the plan.

7-day free trial

Install, set up your company, and test it with your team.

Add your logo, TRN, VAT and document defaults, bring your customers and contracts in from Excel, and run real quotations and visits with a few colleagues on the office network. Starting the trial needs internet once.

Download AMCore 1.6.5

Plans

Monthly plan · yearly plans and offers on request

Tell us how many users, devices and companies you need and we’ll send current pricing, yearly plans and licence terms.

Ask for pricing

Release centre

Download the current Windows release.

A clear route to the latest installer, with previous releases kept for authorised support and rollback needs.

CURRENT RELEASE

AMCore 1.6.5

The latest Windows release of AMCore – AMC Manager — for new installations and for upgrading existing ones.

Before upgrading: back up the company database and attachments. Windows may show an “unknown publisher” prompt because the installer is not commercially code-signed — you can verify the file with its SHA-256 checksum.

Download for Windows Windows x64 installer · Released 14 Oct 2026 · 7.0 MB AMCore-AMC-Manager_1.6.5_x64-setup.exe Release details →

FAQ

Questions teams ask before switching.

What is AMCore – AMC Manager?

AMCore is an offline-first Windows application from VRB Tech for UAE maintenance and service businesses. It keeps customers, AMC contracts, service sites, planned visits, employees, products and rates, quotations, invoices, renewals, documents and edit history in one local workspace.

Which businesses is AMCore designed for?

It is industry-neutral and suits fire and safety, gas, HVAC, facilities management, equipment servicing, repair and technical-services companies — any business that visits customer sites or manages recurring service agreements.

Is AMCore cloud software?

No. AMCore runs on your company's own Windows master PC and stores business data in a local database there. This edition has no internet data synchronisation. It works without a constant connection: starting the free trial needs internet once, and the licence is checked online at least once every 7 days. That check sends record counts only, never customer or business data.

Can my team use AMCore on phones, tablets and other PCs?

Yes — on the same trusted private office network. Team members open the master PC's local link in a browser and sign in with their own account and PIN, and can add it to their home screen. It is not a native Android or iOS app, the master PC must stay switched on, and the local service should never be exposed to the internet or to public or guest Wi-Fi.

Does AMCore support UAE VAT, TRN and AED?

Yes. You can set your company TRN, currency, default VAT rate, bank details and logo, and they appear on quotations, AMC contracts and invoices. AMCore is practical operations software, not a certified accounting or tax-compliance package.

Can I control what each employee sees?

Yes. The owner chooses which pages each user can open. Technicians can be limited to the Visit Planner and their assigned visits, and salespeople only see their own linked customers, contracts, quotations, invoices and related visits — enforced by the master service, not just hidden in the interface.

Can I bring in my existing data from Excel?

Yes. The owner can import customers with their sites, assets, existing AMC contracts and Products & Rates from Excel (.xlsx) or JSON, using the templates in Company Settings → Data tools. Rows are checked and previewed before saving, and duplicates or rows with errors are listed and skipped.

Can I see what each salesperson brings in?

Yes. The dashboard shows sales by salesperson for the period you choose: AMC contracts plus converted quotations, with quotations given, converted and not yet converted. Users without price access see counts instead of amounts.

Does it send WhatsApp or email reminders automatically?

No. AMCore prepares an editable WhatsApp or email message for the customer or the assigned employee, including the site address or map link when available. You review it and choose whether to send.

How are backups handled?

You can back up manually or on reminders you configure, restore from inside the app and migrate to a replacement PC. We recommend keeping regular backups on another drive.

Is there a free trial?

Yes, AMCore includes a 7-day free trial. Starting it needs an internet connection once; after that AMCore works offline as before. The number of users, devices and companies depends on the plan you choose — contact us for current plans.

Support & demos

Talk to the team behind AMCore.

Questions about setup, licences, data migration from Excel or a walkthrough for your team? Email us and we’ll get back to you.

Quick start guide (PDF) support@vrbtech.asia Contact VRB Tech

Run every AMC and service visit from one calm workspace.